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Conditions of Use

Substitution Policy

If we are out of a particular product, we may substitute a similar product of equal or greater value.

Returns/Refund Policy

The Gift Horse Basket Company promises 100% satisfaction. If you, or your recipient, are not completely satisfied with your order please email sales@gifthorsebasketco.com and tell us why you’re not satisfied. A customer service representative will be in contact with you to discuss a replacement or refund.